Changing how change happens.
Accelerate your organization’s AI journey by identifying exactly where AI adds the most value. I’ll help your teams confidently embrace new technologies, driving productivity and enhancing your competitive advantage.
Drive lasting organizational change by leveraging behavioral science. Together, we’ll uncover what motivates your people, design targeted interventions, and make change intuitive—so your teams adapt quickly, smoothly, and sustainably.
Unlock growth opportunities by truly understanding your customers. I conduct targeted research to reveal actionable insights, empowering you to create experiences that attract, retain, and delight your audience.
Transform your organization seamlessly with practical, human-centered strategies. I’ll help your team adopt technologies and processes that genuinely enhance their work, resulting in smoother transitions, increased efficiency, and stronger team buy-in.
Lori Furman is a human-centered technologist at the intersection of customer experience, emerging tech, and behavioral design. With a master's in Organizational Development and over 30 years in Corporate America, she brings a human-centered lens to AI enablement to help organizations adapt and thrive.
Previously, Lori led IT innovation and digital talent development at a Fortune 15 company, served as director of online customer experience for a top retail company, and currently serves on the board for the University of San Francisco's Strategic AI Program.
 
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